FAQS
Your Questions. Professional Answers.
We want to anticipate any concerns and prevent any issues that may come up as you browse through our collections. That’s why we provide comprehensive answers to some of our most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let us know if there’s anything more we can help you with.
HOW ARE WEAVINGS CREATED?
Weavings are done by hand on a small lap loom with a variety of fibers/yarns and textures as well as your hand-picked palate to create beautiful splashes of color to add to your interior décor. The weaving process takes approximately twelve to twenty total hours. If the woven material is to become a pillow, then a black backing is sewn on, and hand stuffed in the USA locally into pillows. The size of the pillows are typically around 10 inches x 13 inches. Wall Hangings may have a pocket sewn on to allow for a dowel
and leather strap to be used to hang it.
SHIPPING - WHEN AND HOW MUCH?
Ready made are shipped between 1 to 3 days of ordering. Custom orders are shipped after created, typically 2 weeks. USA Shipping is Free. International Shipping Fees are determined at time of order.
WHAT IS YOUR RETURN POLICY?
Our goal is that every customer will be pleased with their artwork, however we understand that there may be a reason to return an item (damage in shipping, or weaving malfunction). Please contact us via artbyweller@gmail.com with RETURN in subject line, explaining the reason for the request for a return. An approval for return will be determined via email. Returns are accepted within 15 days of date of delivery. Items need to be in clean, and in good condition and not damaged from misuse. Shipping cost for returns is the responsibility of the purchaser.